Terms and Conditions
Welcome to Babanana Food Products (“we,” “our,” or “us”).
These Terms and Conditions (“Terms”) govern your use of our website www.babanana.in
(the “Site”) and any purchases, services, or interactions with Babanana Food Products through this Site, WhatsApp, or other online platforms such as Amazon.
By accessing or using our website or purchasing our products, you agree to comply with and be bound by these Terms. Please read them carefully before proceeding.
1. Company Information
Babanana Food Products
Registered Office:
KP-11/361A, Thariyeri,
Maniyoor, Chekkikulam P.O,
Thaliparamba Circle, Kannur,
Kerala – 670592, India
FSSAI License No.: 21321252000174
GST No.: 32AAVFB9247P1ZL
Mobile: +91 6238741061
Website: www.babanana.in
Email: info@babanana.in
2. Eligibility
By using our website or making a purchase, you confirm that:
You are at least 18 years old or are using the Site under the supervision of a parent or guardian.
You have the legal authority to enter into a binding agreement.
3. Product Information
We make every effort to display accurate product descriptions, images, pricing, and ingredient details.
However, slight variations may occur due to product updates, packaging changes, or digital display differences.
All products are subject to availability, and we reserve the right to modify, limit, or discontinue items at any time without prior notice.
4. Orders and Payments
Orders can be placed via our official website, through WhatsApp orders at wa.me/916238741061
, or authorized marketplaces such as Amazon.
You agree to provide accurate and complete billing, shipping, and payment information.
We reserve the right to refuse or cancel any order due to product unavailability, pricing errors, or suspected fraudulent activity.
Payments can be made using credit/debit cards, UPI, or other available methods displayed during checkout.
5. Pricing and Taxes
All prices displayed on our website are in Indian Rupees (INR) and inclusive of applicable taxes, unless stated otherwise.
Prices are subject to change without prior notice.
Shipping or handling charges (if applicable) will be displayed at checkout.
6. Shipping and Delivery
Orders are generally processed within 3–5 business days after payment confirmation.
Delivery times may vary based on your location and courier service availability.
Babanana Food Products is not liable for delays caused by courier services, natural events, or factors beyond our control.
Once dispatched, you will receive tracking details via email, SMS, or WhatsApp (as applicable).
7. Cancellations, Returns, and Refunds
Orders cannot be cancelled after dispatch.
Due to the perishable nature of our food products, we do not accept returns or exchanges unless you receive a damaged or incorrect item.
In such cases:
You must notify us within 24 hours of delivery via email or WhatsApp.
Include your order number, photos, and a brief description of the issue.
After verification, we may issue a replacement or a refund at our discretion.
8. Use of the Website
You agree not to:
Copy, reproduce, or distribute website content without our written consent.
Misuse the website for illegal or unauthorized purposes.
Attempt to disrupt or gain unauthorized access to the website’s systems.
9. Intellectual Property
All materials on this website, including logos, product designs, images, and text, are the exclusive property of Babanana Food Products.
Any unauthorized reproduction, use, or modification of this content is strictly prohibited.
10. Privacy
Your privacy is important to us.
Please review our Privacy Policy (available separately on our website) to understand how we collect, use, and protect your information.
11. Third-Party Links
Our website may include links to third-party sites such as Amazon or payment gateways.
We are not responsible for the content, security, or privacy practices of these external platforms.
12. Limitation of Liability
To the fullest extent permitted by law:
Babanana Food Products shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
Our total liability for any claim shall not exceed the total purchase amount paid by you for the specific product.
13. Indemnification
You agree to indemnify and hold harmless Babanana Food Products, its directors, employees, and affiliates from any claims, damages, or expenses resulting from your use of our website or breach of these Terms.
14. Governing Law and Jurisdiction
These Terms and Conditions are governed by and construed in accordance with the laws of India.
Any disputes shall be subject to the exclusive jurisdiction of the courts in Kannur, Kerala, India.
15. Updates to Terms
We may revise or update these Terms at any time without prior notice.
The latest version will always be available on this page with the “Last Updated” date updated accordingly.
Your continued use of the Site implies acceptance of the modified Terms.
16. Contact Us
For questions, feedback, or support:
Babanana Food Products
📍 KP-11/361A, Thariyeri, Maniyoor, Chekkikulam P.O,
Thaliparamba Circle, Kannur, Kerala – 670592
📞 +91 6238741061
📧 info@babanana.in
FSSAI: 21321252000174
GST: 32AAVFB9247P1ZL